Privacy Policy

Surajmal Tea Private Limited (“Surajmal Tea,” “we,” “us,” or “our”) respects the privacy of our website visitors and customers (“you” or “your”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website (apsaratea.in) or use our services (collectively, the “Services”).

Information We Collect:
We collect several types of information when you use our Services:

  • Information you provide directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, billing and shipping address, email address, phone number, and payment information.
  • Information collected automatically: When you visit our website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the website. We may also collect information about your interactions with our emails, such as whether you open them and click on any links.
  • Information from cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on our website. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your browsing activity, and target advertising to you.

How We Use Your Information:

We use the information we collect for the following purposes:

  • To process your orders and fulfill your requests.
  • To provide you with customer service and support.
  • To send you marketing and promotional communications (with your consent).
  • To personalize your experience on our website.
  • To improve our website and Services.
  • To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate our website and Services. These service providers are contractually obligated to keep your information confidential and only use it for the purpose of providing services to us.

We may also share your information with third-party advertisers and marketing partners. However, we will only do this with your consent.

Your Choices:

You have choices regarding your personal information:

  • You can opt out of receiving marketing and promotional communications from us by clicking the unsubscribe link in any email you receive from us.
  • You can manage your cookie preferences by adjusting your browser settings.

Data Security:

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.

Children’s Privacy:

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at info@apsaratea.in or call us at +91 9098992233.